Melbourne, in person & online

Counselling in Melbourne, in person or online

A warm, judgment-free space to work through anxiety, burnout, low mood and the relationships that shape us. Meet face to face in Melbourne, or online if that suits your week better. I'm Shagoon Maurya, a registered counsellor and psychotherapist (ACA Level 2, PACFA).

Melbourne moves fast. Between work, study, family and the cost of simply keeping up, it's easy to spend months telling yourself you're fine, right up until you're clearly not. If you've been holding it together for a long time and quietly running on empty, that's usually the moment therapy helps most.

Searching for a “psychologist”?

Many people search for a psychologist when what they want is someone qualified, warm and safe to talk to. In most countries psychologist is a legally protected title with its own separate registration. I practise as a counsellor and psychotherapist, a distinct and fully recognised profession with its own standards. For a fuller explanation, read my guide to psychotherapist vs therapist vs counsellor.

Meeting in person, or online

Some people find it easier to talk in the same room as someone. Others would rather not spend an hour in traffic to get there. Both are completely valid, so I offer both.

In person in Melbourne

Face-to-face sessions for clients who prefer meeting in the same room. Location details are confirmed when you book.

Online across Victoria

Secure video or phone sessions, useful if you're regional, busy, or simply more comfortable at home.

Flexible scheduling

Including evening options, so therapy doesn't have to cost you a day's work.

Free first conversation

A 15-minute chat to see whether we're a good fit, with no pressure and no obligation.

What people come to me for

Anxiety and panic, stress and burnout, low mood and depression, shaky self-esteem, difficult family dynamics, relationship strain, and the disorientation of big life changes like moving countries or switching careers. You don't need to be in crisis to deserve support, and you don't need a referral to start.

You don't have to wait until it's unbearable. Reaching out early usually means feeling better, sooner.

Therapy that understands your background

Melbourne is one of the most culturally diverse cities in the world, and that shapes what people bring to therapy: family expectations, community reputation, migration and the quiet weight of living between two cultures. Alongside English, I work in Hindi, Urdu, Punjabi and Gujarati, so you can speak in whichever language actually reaches the feeling. You can read more about culturally-sensitive therapy here.

Getting started in Australia, without a referral

The pathway most people expect is a GP appointment, a mental health treatment plan, then a wait. That route exists and it has real advantages, chiefly the Medicare rebate on a limited number of sessions with a registered psychologist.

It is not the only route, and it is worth knowing what you are choosing between. Seeing a counsellor or psychotherapist privately needs no referral, no plan and no diagnosis, and there is generally no waiting list. You do not have to be assessed as unwell enough to qualify for anything. The trade-off is that Medicare does not rebate this work, though some private health extras policies contribute, so it is worth checking your level of cover.

Two things people are commonly not told. Relationship and couples counselling is not rebated by Medicare at all, even where both partners have a mental health treatment plan, because the rebate is tied to treating an individual diagnosis. And a plan requires a diagnosis to be recorded, which some people would rather avoid having on file. Neither of those makes the Medicare route wrong. They just make it a choice rather than the default.

Evening and online sessions across Victoria

The most common reason therapy stops is not that it was not working. It is that the appointment stopped fitting, and after the third rescheduled session people quietly let it lapse.

So the scheduling is built to survive an ordinary Melbourne week. Evening slots exist so that therapy does not cost you annual leave. Online sessions mean no cross-city drive at 5pm, which matters if you are in Point Cook, Craigieburn or Pakenham and the alternative is ninety minutes in traffic for a fifty minute appointment. And if you are regional or interstate, the online option is the same work rather than a reduced version of it.

In-person sessions are available for people who genuinely need to be in a room, and plenty do. Most clients end up mixing the two, which works perfectly well.

What is worth knowing before you book

Sessions run weekly at first for most people, because momentum matters early, then often move to fortnightly as things settle. A typical course is somewhere between six and twenty sessions depending on what you are bringing, and I will give you an honest estimate rather than leaving it open-ended.

Everything is confidential, with narrow exceptions where there is a serious risk to life or a court order, which I will set out clearly at the start. No GP is informed unless you want them to be.

If you are weighing up whether to start at all, the free 15-minute conversation exists for exactly that. You can use it to ask about method, cost, fit and whether I think I am the right person, and nothing has to be disclosed in it. If it turns out someone else would serve you better, I will say so.

How I work

I'm an integrative therapist, which means I'm trained in a broad range of evidence-based approaches and choose what fits you, rather than pushing everyone through one method. That can include CBT, ACT, DBT-informed skills, mindfulness-based techniques (MBCT), person-centred, solution-focused and psychodynamic work. Sessions are practical, and you'll leave with tools you can actually use.

Shagoon Maurya

Written by Shagoon Maurya

Registered counsellor and psychotherapist, ACA Level 2 and PACFA. Post graduate studies in Counselling & Psychotherapy, University of Adelaide, Australia. Working online worldwide and in person in Melbourne.

Your questions

Melbourne counselling FAQs

Yes. In-person sessions are available in Melbourne for clients who prefer to meet face to face, and location details are confirmed when you book. Online and phone sessions are also available if that suits you better.

Please get in touch for current fees and availability. Every enquiry starts with a free 15-minute consultation, so you can ask questions before committing to anything.

No. You can book a free 15-minute consultation directly, and we'll decide together whether working with me is the right fit for what you're carrying.

English, Hindi, Urdu, Gujarati, Punjabi and Rajasthani. For many people in Melbourne's South Asian communities, being able to speak without translating first makes a real difference.

Ready to talk?

Book a free, no-obligation 15-minute consultation and let's see if we're a good fit.

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